HIV/AIDS Hotlines

    California HIV/AIDS Hotline

• 1-800-367-AIDS (Toll-free in CA); 1-415-863-AIDS (San Francisco area); and 1-888-225-AIDS (Toll-free TTY for the hearing impaired)
  
  Trained volunteers handle telephone calls from the public on a spectrum of issues, including HIV testing, transmission, trends, and new AIDS treatments. Calls are anonymous and confidential.
  
  Hours are 9 a.m.-5 p.m. PST Monday through Friday and 9 a.m. to 9:00 p.m. Tuesday.

• San Francisco AIDS Foundation AIDS Hotline Website
  
  The San Francisco AIDS Foundation AIDS Hotline Website http://www.AIDShotline.org contains a search engine and database of more than 1,200 referrals for Northern and Southern California on numerous topics, such as HIV test sites, community-based organizations, HIV/AIDS health care services, education programs, etc.

  National HIV/AIDS Clinician's Consultation Center

  • Warmline 1-800-933-3413
    
    Provides free telephone consultation service for health care providers who have questions regarding HIV care and treatment for their patients. It is operated free of charge by the Community Provider AIDS Training Project at San Francisco General Hospital. A physician, registered nurse, or clinical pharmacist staffs the phone line from 6 a.m. to 5 p.m. PST Monday through Friday, and voicemail is available around the clock everyday. Most calls are handled immediately.

   

  • PEPline 1-888-448-4911
    
    The PEPline offers treating clinicians up-to-the-minute advice on managing occupational exposures (i.e., needle sticks, splashes, etc.) to HIV, hepatitis and other blood-borne pathogens. PEPline clinicians will respond to inquiries 24 hours a day, 7 days a week.

  Centers for Disease Control and Prevention (CDC) National HIV/AIDS Hotline

  • The CDC National HIV/AIDS Hotline is now a part of CDC-INFO (1-800-CDC-INFO), the new single source for public health information from CDC.  Service is provided in English and Spanish (1-800-232-4636) and TTY (1-888-232-6348) toll free, 24 hours a day, 7 days a week. The Hotline offers anonymous, confidential HIV/AIDS information to the American public.  Email: cdcinfo@cdc.gov.

    Note: When calling the hotline for information specific to HIV/AIDS, the caller must select "1" on the telephone keypad (the option for "general health information"). When the operator answers, the caller must specify that they want information relating to HIV/AIDS.
    
    Trained information specialists answer questions about HIV infection and AIDS and can also provide referrals to appropriate services, including clinics, hospitals, local hotlines, counseling and testing sites, legal services, health departments, support groups, educational organizations, and service agencies throughout the United States. Callers can also order various publications, posters, and other informational materials from the CDC National Prevention Information Network through the Hotline.

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  (Page updated: August 30, 2006)